Winning, Part IV

There are different ways of winning. When Heidi was in high school her Consumer Ed teacher assigned them to write either a letter of thanks or a letter of complaint. Heidi asked for help with an idea. We had purchased the one (and only) new car we’ve ever owned—a Dodge minivan. Within a few years, and while it was still under warranty, something “expensive” went wrong, and for reasons which we didn’t understand, they said it was not covered by the warranty. We worked our way up the supervisor ladder arguing our case, but with no success. We were not happy campers!

We suggested that Heidi write a letter of complaint to Chrysler Corp. She wasn’t exactly excited about the idea, but became suddenly more interested when we said that if they reimbursed us any of the cost, we would split it with her. We figured we had nothing to lose. She wrote the letter, and a few weeks later we received a check for the entire amount. SCORE! We had double winners. Heidi was very happy, and so were we!

P.S. Just a little trivia which might make you feel happier about wherever you may live other than Chicago. It said in the paper that so far in the month of February (that's 9 days), Chicago has had 11 minutes of sunshine.